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"extremely disappointing but i wasn’t prepared to waste any more of my time messing about with a two day old laptop"

"my grandson is very disappointed"

"pointless waste of money"

"i am starting college in september and needed a reliable but inexpensive laptop instead i now have a big useless lump of plastic"

"the first one stopped charging so ordered replacement and the second did exactly the same so now it has to be sent to asus and im stuck without a computer for college and i cant back up my files as it wont turn on dont buy this when it was working it was brilliant though"

"if this is a limited offer you need to update the product description so this is clear"

"only gripe is that some of the apps are a tad iffy facebook messenger being one of them though you can always run these through explorer"

"this is very inconvenient as i spent a lot of time setting the laptop up in the first place and there is no need to return both!"

"now i'm left with a laptop that i can't use and feel ripped off"

"1 2months the charger failed"

"volume isn’t overly loud but still fine to watch programmes on and can use headphones if you want louder"

"also after taking it off charge only after half an hour the charger was making a weird buzzing noise for over half an hour"

"with 64gb storage emmc there isn't a whole lot of storage space to play around with hence why it's called a cloudbook it's more ideal for those who mainly use cloud based software or services where they can access edit save their files online there are a lot of free services such as google drive that offer a decent amount of cloud space the lack of internal storage space certainly helps with keeping the costs of this product down"

"in summary good for a cheap product but if you want something more efficient and lasting i'd recommend going up a price point or two"

"however the laptop charger is faulty and was making a loud buzzing sound which i only really heard a few days later"

"terrible timing in all regards"

"i'm writing a novel so the first issue was the one way upgrade from win10s to regular win10 to install scrivener"

"money wasted"

"don't worry about the windows s mode you can easily turn that off i haven't as my mum only needs very basic stuff which is supported on windows s "

"i have managed to borrow an ethernet cable but there is no ethernet port"

"the lack of space doesn't mean you won't be able to download the odd software or even save some files but it just means you are more limited with what you can do"

"the only disappointment is that there is no light display when the caps are on"

"it's slow doesn't come with what it says on the actually product box windows 10 just keeps crashing"

"the item cannot be hardwired to a router as there is no port to do so hence when it won t connect to wi fi there is no way to use it mine died after 6weeks"

"i reverted windows back to the start installed new drivers downloaded a driver manager app even installed a new form of windows onto the laptop nothing worked"

"waste for money i'm off to buy an apple pc"

"i was passed from pillar to pole and still unresolved"

"only complaint would be the 4gb ram occasionally will crash a webpage as it has high memory usage not too much of an issue but can get annoying reloading the page"

"half my apps do not work on 10 s had to remove the 's' and don't like word on windows 10"

"seems cheaply built and not robust"

"don't worry about the windows s mode you can easily turn that off i haven't as my mum only needs very basic stuff which is supported on windows s "

"when it arrived i was told that the product code had expired"

"however it is quite slow to load and sometimes can freeze for quite a long time whilst it considers your request"

"did the usual restart when needed then it completely crashed ‘ windows had a problem it could not repair’and did so for about 3 hours restarting itself and trying to repair its issues "

"resolution is crap and the screen is crap keyboard is good voice activation is good windows is good"

"blocks loads of programs i have had to go and get it looked at twice by local computer shop which has cost me £80 doesn’t like google"

"my only reason for giving it a four is that the memory and speed are quite mediocre"

"now after several updates sometimes there will be lags or freezes when i open several windows"

"i guess it is okay for my assignments but i can't deny that i do find it quite infuriating at times as it can really disrupt the flow of thoughts when completing tasks"

"i’m so annoyed and angry right now"

"i’m not techie or anything but it lags"

"these is a micro sd card slot to add extra storage"

"the only disappointment is that there is no light display when the caps are on"

"if only for your … not responding"

"did not keep its charge and the windows did not load right"

"sent it back would not power up"

"has to return as the top row function keys did other than they should have ie esc key brought up dos mode volume keys minimised screen and didn’t work volume"

"don't think twice"

"did not keep its charge and the windows did not load right"

"very disappointing"

"the first one stopped charging so ordered replacement and the second did exactly the same so now it has to be sent to asus and im stuck without a computer for college and i cant back up my files as it wont turn on dont buy this when it was working it was brilliant though"

"i spent about two hours on it completing a powerpoint presentation then it would not recognise any wifi connection not even the one it was connected to before it would not recognise the internet cable once plugged in neither will it recognise a usb stick i was desperately trying to salvage my work at that point "

"exactly as advertised"

"my five year old chromebook finally gave up the ghost and i was all set to buy a straight replacement when i saw this"

"i've been using this for 6 months now and there's nothing i've found i can't do short of online gaming"

"sound from speakers is very tinny and not great volume"

"only complaint would be the 4gb ram occasionally will crash a webpage as it has high memory usage not too much of an issue but can get annoying reloading the page"

"worst still i was trying to neutralize the storm of a failing marriage and watching a movie is one of the only things my 'soon to be ex husband' and i can agree on thank you john wick marathon "

"it connected immediately to my broadband but then refused to let me install google play store which i need to download apps i wanted to use despite running on google chrome"

"the lags don't bother me that much"

"the lack of space doesn't mean you won't be able to download the odd software or even save some files but it just means you are more limited with what you can do"

"after six weeks it completely died"

"don't buy this it's a pile of rubbish"

"i have had it for 3 weeks now and only charged it up twice"

"after the initial log on the home screen doesn’t boot"

"volume isn’t overly loud but still fine to watch programmes on and can use headphones if you want louder"

"awful keyboard and catalina doesnt work well with peripherals"

"can’t fault them in any way"

"apple customer service are also very poor with a touch of unwarranted arrogance"

"still overpriced though !"

"the reason i purchased this computer because it had good reviews and good specifications and i hate windows computers and plus it was on a 5 monthly payment plan"

"awful keyboard and catalina doesnt work well with peripherals"

"the butterfly system does not work keys get stuck does not respond"

"a minor niggle maybe but i am still like a kid with a new toy whilst the old 'toy ' will not be confined to the back of the cupboard for a long while yet"

"only thing i miss is a classic usb plug"

"as always amazon's service superb and they just gave me the refund"

"selling this machines with known problems"

"the reason i purchased this computer because it had good reviews and good specifications and i hate windows computers and plus it was on a 5 monthly payment plan"

"awful keyboard and catalina doesnt work well with peripherals"

"siri is a joke and has never done a single thing i asked it to do the help menu is tiny and even the mac website is glossy and stylish but has almost no useful info that i can find"

"what i don't like: unlike on the previous macbooks the only ports are 2 own brand specialities so if you want to use usb c sd cards etc for peripherals you will have to buy fairly expensive adaptors and it's hard to find one that does everything so you have a nice minimalist compact laptop but have to carry around a box of accessories"

"i mean it is terrible yes the screen looks nice but for the price the specs are just shockingly bad"

"the charger is also a clumsy affair and if you travel you'll need another one of those for eu as it's too heavy to use with a main adapter safely"

"the butterfly system does not work keys get stuck does not respond"

"what i don't like: unlike on the previous macbooks the only ports are 2 own brand specialities so if you want to use usb c sd cards etc for peripherals you will have to buy fairly expensive adaptors and it's hard to find one that does everything so you have a nice minimalist compact laptop but have to carry around a box of accessories"

"after 3 months of nightmare i had to return my macbook air 13"